PwC

PwC Study Finds 20% of Companies Capture 74% of AI’s Economic Value

A global survey of 1,217 executives by PwC shows AI leaders use the technology to pursue growth and reinvent business models, not just cut costs.

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A global survey of 1,217 executives by PwC shows AI leaders use the technology to pursue growth and reinvent business models, not just cut costs.

A small group of companies is capturing the bulk of AI’s financial returns while most businesses remain stuck in pilot mode, according to the 2026 AI Performance Study by PwC, released Monday.

The study, based on interviews with 1,217 senior executives at large, publicly listed companies across 25 sectors and multiple regions, found that 74% of AI’s economic value is being captured by just 20% of organizations. 

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The divide comes down to intent. Top-performing companies are 2.6 times as likely as peers to report that AI improves their ability to reinvent their business model, and two to three times as likely to use AI to identify growth opportunities created by industry convergence, such as partnerships with companies outside their core sector. PwC said capturing those cross-sector growth opportunities is the single strongest factor influencing AI-driven financial performance, ranking ahead of efficiency gains alone.

Many companies are busy rolling out AI pilots, but only a minority are converting that activity into measurable financial returns. The leaders stand out because they point AI at growth, not just cost reduction, and back that ambition with the foundations that make AI scalable and reliable.
Joe Atkinson, Global Chief AI Officer at PwC.

The gap extends to how AI is deployed inside the enterprise. Leading companies are nearly twice as likely to run AI systems that execute multiple tasks within guardrails (1.8x) or operate in autonomous, self-optimizing modes (1.9x), per the study. They are also increasing the number of decisions made without human intervention at 2.8 times the rate of peers.

That level of automation is built on governance infrastructure. AI leaders are 1.7 times as likely as other companies to have a Responsible AI framework in place, and 1.5 times as likely to have a cross-functional AI governance board. Employees at those companies are twice as likely to trust AI outputs, the study found.

The findings arrive as chief executives report declining confidence in their revenue outlook. A separate PwC survey published earlier this year, the 2026 Global CEO Survey, found that CEO confidence in revenue prospects has fallen to its lowest point in five years, with uneven AI returns cited as a contributing factor. 

PwC’s AI fitness index, which underpins the performance study, analyzed the impact of 60 AI management and investment practices grouped into two categories: AI use and AI foundations. The methodology measured revenue and efficiency gains attributable to AI and adjusted them against industry medians.

PwC said in the release that, without a shift in approach, leading companies are likely to extend their advantage as they scale proven use cases and automate decisions faster.

PwC operates across 136 countries with more than 364,000 employees. The full study is available at pwc.com. 

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