Dr. Sachin Agrawal talks to NervNow about the difference between a working model and a production-grade system, why he designs for what happens when an AI is wrong rather than trying to prevent it, and the three questions he would put to any CEO evaluating an agentic AI platform.
Pranshu Rastogi talks to NervNow about why a mattress buyer needs a different kind of AI from a pizza customer, how he told genuine resolution apart from customers giving up, and what his agents were telling him when they worked around the tools.
Varadharajan Ragunathan talks to NervNow about what changes when generative AI is present from day one, why retail media measurement is more broken than the industry admits, and the guardrail problem nobody has solved before AI agents start shopping on our behalf.
D-Mart’s operational discipline has kept it ahead of better-funded competitors for years. Its deliberately low-tech approach, once a strategic asset, is becoming a structural question mark as Reliance and Tata build cross-category AI and quick commerce rewrites the expectations of India’s urban consumer.
Country’s two conglomerates are building infrastructure on top of data they have been collecting for decades. Here is exactly what they are doing, what the verified numbers confirm, and what it means for every retail leader operating in India…
